PHILOSOPHY AND MISSION

Today’s global, competitive business environment is in need of highly qualified managers and leaders. The complexity of managing services in a multicultural and international environment demands talented, appropriately educated and trained young individuals.

It is our responsibility to be knowledgeable of the needs of the hospitality industry of today and to prepare our students to lead this very demanding and fast growing economic sector into the future.

We believe that the future manager in the hospitality industry needs to master the following competencies:

To be professional

We are inspired by the uncompromising professionalism displayed by the ‘king of hoteliers and the hotelier of kings’, César Ritz, the founder of The Ritz and Ritz-Carlton hotels. The future manager needs to learn professional skills and gain relevant practical experience in order to set high standards for all his employees. Theoretical knowledge only is not good enough for this industry.

To be international and multicultural

There is no other profession requiring talents for dealing with all sorts of different cultures and languages than the hospitality industry. This industry welcomes guests from all corners of the world and hotel staff need to make clients feel at home in their hotel. Nowadays employees are becoming more and more diverse, especially within the major International hotel chains.

To be entrepreneurial

Without a solid business plan, strategies, management and controls, any business will fail. It is our mission to teach our students the best business practice and at the same time instill a sense of innovation and creativity into the minds of our students.

To care

Within the hotel industry all stakeholders must be taken care of to ensure sustainable success:  the guests need to be considered individually, by caring staff who understand their requirements, the owners need to generate profits to enable them to make further investments, the employees desire for advancement in their careers has to be considered, and lastly the environment needs to be protected to ensure a successful quality of life.

We are fully committed to the above values and, with over 10’000 graduates, we know how this concept is valued by our former students and the international hospitality industry, which is very keen to employ our graduates.

We look forward to welcoming you to the ‘César Ritz family’ – where the spirit of excellence is still alive.